Knowledge Management Round-Up for 2019: What Isn’t KM?

28 Dec

close up of eyeglasses

By Gwyn McAlpine, Director of Knowledge Management Services, Perkins Coie LLP

Merry new year!  Please enjoy this fourth annual catalog of International Legal Technology Association (ILTA) programming of interest to Knowledge Management (KM) professionals.  Because we all get busy, I assume that you might have might have missed some of ILTA’s 2019 peer-powered programming.  Plus, let’s be honest, it can be difficult to know what is out there when the content is spread among podcast and blog platforms, magazines, conferences and recordings.  In this post, I gather all those links together and organize them by topic.

Each year, I make judgment calls on what is relevant to KM professionals.  KM is a varied and evolving discipline that seems to have a hand in a lot of parts of the business.  Thus, I include a broad range of topics, focusing on programming within those topics produced by or targeted to the KM community.  It’s a bit subjective and not a comprehensive catalog of content produced by ILTA in 2019.  I encourage you to do your own exploration.  Know that there is much more content in the ILTA archives, particularly if your area of interest is one adjacent to KM, such as adoption, data analytics, information governance, litigation support or project management.

In developing this list, particularly for four years running, some themes emerge for me.

  • Each year, the topics become broader. This year, we also see many new contributors alongside industry leaders. This growing variety highlights for me the continuing evolution of KM, the expansion of its scope and its integration into more business processes.  As the reach of KM grows, more people join the community as both contributors and consumers.  We are taking over the world, or at least legal tech.
  • We continue to see a lot of interest in big, abstract topics like innovation and artificial intelligence, but like last year, the emphasis is on how to apply these concepts and technologies rather than the theory. In addition, the programming reflects a practical bent with project management, adoption and change management content increasing.
  • I was surprised that there was relatively little programming on more traditional aspects of KM, such as practice resource collections, search and document automation. Last year, we saw renewed focus on these topics with a more strategic approach.  Does the reduced programming reflect a shift in focus or simply that we don’t need training and discussion about it?  Based on conversations throughout the year, I believe that focus is still strong among the community, but perhaps we feel comfortable enough with our approaches that we are using our learning time on thornier topics.

Some links below require ILTA membership to access.  Be sure to log into the ILTA website as a first step. It’s a long list this year, so refill your beverage and grab a comfy chair before digging in.

Adoption & Change Management

Artificial Intelligence


Competitive Intelligence & Research


Data Analytics

Search & DMS

Experience Management




KM Strategy & General

Leadership & Professional Development

Marketing Collaboration

Matter Profiling

 Other Software

 Project Management

There will undoubtedly be much more programming on these and other topics in 2020.  To receive notifications about future programming, go to your Member Dashboard to select the topics for which you would like to receive virtual event alerts.  Also join the Knowledge Management community (among others), if you have not already, to see announcements of publications and events.  Lastly, add the ILTA KM blog to your blog reader so you don’t miss a post.  And if you have ideas or requests for programming you would like to see, click on the light bulb in the upper right to submit your suggestion.

If you want to review past years’ programming, click on the links for the 2018, 2017 and 2016 round-up posts.  Altogether, these blogs posts represent hundreds of hours (or pages, as the case may be) of programming to scratch that learning itch.  Enjoy!


One Response to “Knowledge Management Round-Up for 2019: What Isn’t KM?”

  1. LSC Network December 30, 2019 at 2:54 pm #

    Reblogged this on Legal Tech Talent Network.

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