This information graphic is a guest post from Kingsley Martin, legal innovator and technologist currently running kiiac LLC, also known as one of the key thinkers behind the work-product search tool West KM. You may need to click the image to view all the details.
ILTA’s Kristy Cole assisted with the design, and ILTA KM PG Steering Committee member Andrew Baker assisted with editing and coordinating on this post.
Kingsley,
Great KM Map showing the importance of KM in process improvement. All law firm KM directors should post this map on their office walls.